dScribe

A collection of helpful guides to help you get the most out of dScribe Guide

Guides for dScribe Guide users

Level-up digital know-how with in-context user guides.

dScribe Guide

How to install the dScribe Guide extension in Chrome or Edge

Browser Plugin - installation guide

How to create a workspace

How to create a guide

How to invite a member to a workspace

Keep guides short and reusable by linking them inside other guides.

Link guides inside a guide

Step-by-step instructions to help you rollout and use dScribe Guide effectively in your organization

dScribe Guide onboarding playbook

How-to's for starting to capture your guides

Getting Started

Embedding guides into your knowledge base or website

This feature allows you to create high-quality, shareable PDFs of your guides with just a few clicks.

Export to PDF (beta)

Sharing

Notes pinned to 'page text' may apply to multiple pages within the same application. This article shows how to manage and display them.

Re-use of notes on different pages

Guides may apply to multiple pages within the same application. This article shows how to manage and display them.

Re-use of guides on different pages

Advanced configuration of your Guide application

Advanced settings

Operating in an international context requires multilingual guides.

Multilingual Guide Implementation

Translating

What's new

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Find answers and get help from Intercom Support and Community Experts

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Volume, requesters and topics for your company.

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Track the progress of all tickets and conversations related to your company.

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Track the progress of all tickets related to your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

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